In this month’s Knowledge Share, learn how CEO Ryan Carfley, son of founders Mike and Suzy Carfley, stresses the importance of past, present, and future changes of Personify’s growth and success.
What is fueling your company’s growth?
RC: The continued economic growth, paired with the historically low unemployment rate we are currently experiencing has fueled our growth over the past 24 months; moreover, the unique nature of our product and service delivery model has played an integral part in our exponential growth year over year.
What’s your biggest success in the past 12 months?
RC: Our largest successes over the past 12 months have come in the formal build out of our Recruitment Process Outsourcing (RPO) Commercial Sales Team and the development of our international business. The tools, demographic, and demands of our growing customer base have undergone significant change, and as a firm, we are committed to restructuring our methodologies to keep pace.
In conjunction with that change came the ongoing demand for our product internationally. Our commitment to growing our employee headcount and putting “feet on the street” across the globe has also been incredibly productive.
What are your biggest concerns looking ahead?
RC: Three overarching factors that will impact the future of work are workforce disruption, automation, and location. Workforce disruption involves the different talent sources that will expand the traditional definition of a “worker” to include employees, contractors, freelancers, and robots. Workforce automation will alter workflows within organizations and transform job functions and roles. Additionally, workforce location will revolve less around physical proximity as teams become more distributed and remote.
[click_to_tweet tweet=”Workforce disruption involves the different talent sources that will expand the traditional definition of a “worker” to include employees, contractors, freelancers, and robots.” quote=”Workforce disruption involves the different talent sources that will expand the traditional definition of a “worker” to include employees, contractors, freelancers, and robots.”]
The role technology will play in these changes presents tremendous amounts of opportunity for innovation in the talent acquisition and management space, but also introduces various challenges as the need for technology is outpacing the supply of qualified tech talent, which continues to be a concern as it places significant stress on both our clients and Personify.
What are your chief goals for 2019?
RC: Our chief goal in 2019 is to continue to support our rapid growth with the appropriate levels of internal infrastructure. We are highly committed to being a hypergrowth organization but are equally committed to being the employer and supplier of choice in the Triangle. That requires us to keep very careful watch over our growth to ensure it is not coming at the expense of our culture and long-term vision.
[click_to_tweet tweet=”We are highly committed to being a hypergrowth organization but are equally committed to being the employer and supplier of choice in the Triangle.” quote=”We are highly committed to being a hypergrowth organization but are equally committed to being the employer and supplier of choice in the Triangle.”]
What is the best aspect of owning a business in the Triangle?
RC: Raleigh’s nationwide recognition and reputation as one of the best places for business and careers parallels Personify’s mission to be the vendor and employer of choice and one of the best parts of owning a business in the Triangle is having access to the extremely rich, diverse pool of local talent. The combination of emerging talent and highly-skilled workers makes the Triangle an excellent place to build a business and prepare for the next generation workforce.